Free shipping on orders €100 and above within Cyprus and Greece. Free shipping on orders €100 and above within Cyprus and Greece. Free shipping on orders €100 and above within Cyprus and Greece. Free shipping on orders €100 and above within Cyprus and Greece. Free shipping on orders €100 and above within Cyprus and Greece. Free shipping on orders €100 and above within Cyprus and Greece. Free shipping on orders €100 and above within Cyprus and Greece.

FAQ

“Filters are great, but skincare is better”

General

You can find us on our social media accounts. You are welcome to visit our Facebook and Instagram profiles @cpherbalist and interact with our community. You can order your favorite products through our website. In case you want to meet us in person, you are most welcome to visit our physical store/office in Limassol, Cyprus.

Address: 8 Ithomis, 3077 Limassol, Cyprus

Please visit @cpherbalist on Facebook, Instagram, Tik Tok or YouTube.

Yes we do!

SHIPPING METHODS

COUNTRY

DELIVERY SERVICE

COST

DELIVERY TIME

Cyprus

Pick up Point via ACS

€3.50

1-2 business days

Cyprus

Delivery to Door via Geniki Tachydromiki

€4.00

3-4 business days

Cyprus

Delivery to Door via ACS

€5.00

3-4 business days

Greece

Geniki Tachydromiki

€10.00

5-7 business days

Europe, America, UAE

Cyprus Post Standard Shipping

€15.00

7-10 business days

 

If your shipping address is in Cyprus, you will get your order within 1 – 4 working days. In case your shipping address is outside of Cyprus, your delivery times will vary from 1 – 10 days. 

Orders are processed and shipped on business days only (Monday – Friday, excluding Public Holidays). Orders placed during Holidays or Weekend Days will be processed the following business day.

*Please expect a minor delay in processing time during the Holiday time period due to higher volume (November-December)

Patch test before use. Discontinue use if irritation occurs. In case of contact with eyes rinse immediately with plenty of water. For external use ONLY.

If you need assistance with tracking your order, please call our Customer Service at +99198019 or email us at [email protected].

Cpherbalist.com accepts the following forms of payment:

  • American Express
  • Mastercard
  • Visa

As soon we receive a successful payment, a confirmation email will be sent by our system.

Product Questions

All our cosmetics are manufactured in Cyprus in premises licensed by the pharmaceutical authorities, using CP’s secret formulas and blends!

Easy! If you’re having a hard time deciding between our products, you can always contact us so that we can help you out.

Of course, we would like to help you to try our products before you decide to buy them. Unfortunately, not all of them are available in samples, however, you can contact us to let you know about their availability.

However, almost all of our products are available in small travel packs, at more affordable prices, so you can try them for a start and feel confident. We believe this is a good way to ensure you are happy with your purchase and help you to choose the right products for you.

Our products are of natural origin from pure herbs, without the use of synthetic chemicals or synthetic preservatives. They are non-comedogenic and cruelty-free. Due to the nature of our cosmetics, we will never sell products that are not freshly made for you to enjoy!

Please refer to the product’s main page. On the main page, and also in the instruction leaflet/ box of the product, you can find useful information and details about it and how to use it correctly! You can also contact us for any questions.

  • Products should be kept in a cool, dark place, away from direct sunlight and heat (5– 25°C).
  • To see the expiration date (BBE), please check the label of the product.
  • The icon showing 3M, 6M, or 12M (After Opening) indicates the length of time the product will remain safe and suitable for use after opening.

 

 

Unfortunately, due to our health and safety regulations, we do not accept products that have already been bought, opened or used as we want to maintain their exact composition and high quality! Any change from one customer to another (and without knowing in which treatment of the product as it is no longer under our supervision), can affect the efficacy and safety of the product and may not deliver the results we want the customer to receive. We also do not issue refunds for any products purchased. Thank you for your understanding. If you have any question about Return and Refund Policy you can contact us.

One of the easiest ways for all of us to contribute to the protection, and life, of our planet is recycling. It is important for environmental sustainability and reducing the amount of waste on the planet.

As concerned citizens of this country, our company is registered with the Green Dot collective packaging recycling scheme, the only licensed packaging recycling scheme in Cyprus.

Our product packaging can be recycled in our dedicated recycling bins.

Finally, all our products are Vegan & Cruelty free, i.e., they are exclusively derived from nature and are not tested on animals, as our company’s main concern is to produce ethical and ecological products.

It is a small way in which we can contribute to create a better and more sustainable future for our planet.

You may have noticed that the same product you bought twice may have a difference in colour or smell. This is because in natural and herbal products, the raw material is never exactly the same.

So while the basic natural ingredients and herbs we use are the same for each product, our products are not always exactly the same. The herbs and plants that are the raw materials for our products are affected by various factors such as season, region, soil, or other exogenous factors that have variations, just as nature itself dictates.

What we do, is to get our raw materials directly from nature, without actively intervening in the natural process of their production, and therefore our basic ingredients may show some variations each time. This of course translates into the product itself and the batch we produce in our lab every time.

It is important to mention of course that each time, every new batch we create goes through analysis to confirm the efficacy and safety of our products.

Therefore, all of this, contributes to the fact that we create an identical result in terms of benefits and effectiveness each time, with possible differences in the exact composition of the product due to its nature.

Got more questions?

Contact our sales team here